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Terms & Conditions
1. General terms and acceptance
These Terms & Conditions apply to your access to and use of the Wanted Win Casino website, including its games, account features, payment facilities, promotional offers and related services. They form a binding agreement between you and the operator of the website. If you do not agree with these terms, you must not register, deposit money or use the services.
You should also read any rules, notices or conditions shown on the website before using a specific service. Game rules may explain how a game operates, how results are determined and how winnings are calculated. Promotional terms may include separate eligibility requirements, wagering conditions, expiry dates and other restrictions. If a specific rule conflicts with these terms, the specific rule will generally apply to the relevant game or promotion.
Wanted Win Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The latest version published on the website will apply to future use of the services. You should check this page regularly. Continued use after an update means that you accept the revised terms.
The website is intended for people who are legally permitted to gamble online in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all applicable Australian laws and other laws that apply to your use of the services.
2. Eligibility and your account
You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. You must not use the website if you are prohibited from gambling, subject to a restriction, excluded from the service or located in a jurisdiction where the services are not available. We may refuse registration or restrict access where eligibility cannot be established.
When creating an account, you must provide information that is accurate, complete and current. This may include your name, date of birth, residential details and other information needed for identity, age, payment or compliance checks. You must update your information if it changes. Providing false, misleading or incomplete information may result in account restrictions, cancellation or other action permitted by law.
Your account is personal to you. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You must notify the operator promptly if you suspect that your account has been compromised, used without permission or accessed by someone else. You are responsible for activity carried out through your account unless applicable law provides otherwise.
You must not open or control accounts for another person, allow another person to use your account, transfer an account to someone else or use the services on behalf of a third party. Multiple accounts may be restricted where they breach these terms or are used to avoid a limit, restriction, verification process or promotional condition.
- Do not use the services for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not attempt to interfere with the website, games, payment systems or security features.
- Do not use automated software, bots, scripts or other tools to gain an unfair advantage.
- Do not exploit an error, malfunction or technical issue. Report it rather than attempting to benefit from it.
- Do not permit a person who is underage or otherwise ineligible to use your account.
3. Deposits, play and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks, processing requirements, minimum or maximum amounts and conditions shown at the time of the transaction. You should review the details carefully before confirming a deposit.
You are responsible for ensuring that deposited funds are obtained lawfully and are available for gambling. A deposit should not be made using borrowed money, funds needed for essential expenses or money that you cannot afford to lose. Financial institutions and payment providers may apply their own terms, fees or processing times, which are outside the operator's control.
Games are played using the balance displayed in your account. You should check the relevant game rules before placing a wager. Once a wager has been accepted, it generally cannot be cancelled except where the game rules, a technical issue or applicable law allows it. Game outcomes are determined by the applicable game system and rules. We may investigate results affected by a clear error, malfunction, interruption or other technical problem.
A withdrawal request may require identity, age, payment method and source-of-funds checks before it is processed. You may be asked to provide documents or information for these checks. Processing may be delayed or declined where information is missing, inaccurate or inconsistent, where account activity requires review, or where a payment method cannot be used for the transaction.
Any balance shown in your account is not a bank deposit and does not create a separate banking relationship. You must not treat the website as a savings or payment account. Where an account is closed or restricted, any remaining balance will be handled in accordance with applicable law and any relevant verification or investigation requirements.
If a payment, credit, game result or account balance is affected by an obvious error, the operator may correct the error and reverse or adjust the affected transaction where permitted. This does not affect rights that cannot legally be excluded.
4. Responsible gambling, suspension and closure
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and only gamble with money you can afford to lose. Take regular breaks and avoid gambling when you are distressed, affected by alcohol or drugs, or trying to recover previous losses.
Responsible gambling tools or support options may be available through the website. These can include deposit controls, activity reminders, time limits, account restrictions or self-exclusion. Availability and operation may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional.
You may ask for your account to be restricted or closed. A closure or self-exclusion request should be made through the available account or support process. You must not attempt to open a new account or use another person's account to avoid a restriction. Account closure does not remove obligations that arose before closure, including obligations relating to verification, disputed transactions or unlawful activity.
The operator may suspend, limit or close an account where there is a suspected breach of these terms, concerns about identity, age, fraud, payment activity, responsible gambling or legal compliance, or where the service is no longer available. Access may also be interrupted for maintenance, security or technical reasons. Where appropriate and legally permitted, information may be requested before access or funds are restored.
Promotions are optional and may have separate conditions. You must read those conditions before accepting an offer. An offer may be withdrawn, limited or cancelled where it has been obtained in error, used contrary to its conditions or associated with suspicious or abusive activity.
5. Website use, liability and legal matters
The website and its content are provided for personal, lawful use. You may view and use the material only as permitted by these terms. All intellectual property rights in the website, branding, text, graphics, software and other content belong to the operator or its licensors. You must not copy, modify, distribute, reverse engineer or commercially exploit that content without permission.
We aim to keep the website available and information accurate, but uninterrupted access cannot be guaranteed. Services may be affected by maintenance, internet failures, device problems, software issues, third-party providers or events outside reasonable control. You are responsible for using suitable devices, security software and an internet connection that supports access to the website.
To the maximum extent permitted by law, the operator is not responsible for losses caused by your failure to follow these terms, misuse of your account, unauthorised access resulting from your failure to protect login details, interruptions outside reasonable control or reliance on information that was incomplete or outdated. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation.
You must not use the website in a way that causes damage, disruption or unreasonable burden, or that attempts to bypass security or technical controls. If your conduct causes loss, damage, costs or claims, you may be responsible to the extent permitted by law.
These terms are governed by the laws that apply to the relevant service and your use of the website. Any dispute should first be raised through the available support process so that it can be reviewed. Nothing in these terms prevents you from exercising a legal right or accessing a complaint, dispute resolution or regulatory process available to you.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining terms continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. The current version of these terms, together with applicable game and promotional rules, represents the agreement governing your use of Wanted Win Casino.